Latest News Archives
Auto Pay Update
ATTENTION AUTO-PAY CUSTOMERS
Due to a recent billing system update, your monthly auto-draft payment may have been disrupted if you have not re-registered.
To continue automatic monthly payments, you MUST re-register your account.
Click on the “Pay Your Water Bill Online” link to begin.
You will need the security code found in the upper-right corner of your water bill.
If you need assistance, please call us at 832-467-1599 -we’re happy to help!
Storm Debris Collection
Best Trash will begin collecting storm debris on Saturday July 20, 2024. Please have your storm debris prepared and placed at the curb for collection by 7 am.
1. Preparation: Residents are encouraged to cut debris to 4-foot lengths to facilitate easier pickup (but is not required). Place items at the curb in a pile.
2. Important Note: These dedicated trucks will only collect bagged debris, tree and fence debris. Household trash will not be picked up by these trucks.
3. Please do not put anything on the water meter box as the grapple claw may damage the box and Best Trash is not liable for the damage.
Storm Debris Pick Up
To all Harris County MUD No. 168 constituents regarding Hurricane Beryl Storm Debris Pickup:
Harris County MUD No. 168 has been working with Best Trash, who is the District’s trash collector and Harris County to arrange curb pick up of storm debris. Harris County has awarded a bid to a contractor to begin storm debris removal within the county. At this time, we do not have a date for when this will begin but expect pick up to start later in July. Harris County MUD No. 168 has also contracted with Best Trash to provide additional service for storm debris pickup over the next 2 to 3 weeks.
Best Trash will begin picking up with backend loader trucks for the storm debris that can be handled by the crews. For larger items, a truck and trailer will come through the district to pick up items that the crews are unable to handle. Best Trash asks that you bag what you can as this will help facilitate faster pickup. If bagging is not an option, they ask that you have small piles that could be easily handled. The larger items will be handled by a grappling hook with a trailer.
We ask that all storm debris begin to be placed at the curb over the next few weeks as they will be coming through the district with trucks.
We also would like to ask for patience on storm debris pickup as all contractors are being overloaded with debris pickup and this will take some time to complete.
Winterize Your Home
With freezing temperatures right around the corner, it’s a good time to refresh ourselves on precautionary measures for drops in temperature and cold weather.
The Four P’s to Prepare your Home this Winter:
- People
- Pets
- Pipes
- Plants
People
- Avoid going outside if it is not necessary. If you do, make sure you layer up from head to toe.
- To keep you and your family safe, it is imperative your home is warm.
- Make sure your heat is set to an appropriate temperature to make your entire home comfortable. Remember, heat rises so if you sleep upstairs, your room may be warmer than rooms downstairs.
- If you use a fireplace, make sure you have a screen to catch any embers that might escape or a rolling log.
- Never use your stove or oven to heat your home.
- If you smell smoke or see flames, call 9-1-1 immediately.
Pets
- While protecting your family, it is imperative to protect your pets as well.
- Pets, like humans, are vulnerable to cold temperatures. If not taken care of properly, they can succumb to frostbite and even hypothermia.
- If you have a dog that typically lives outdoors, consider letting them inside when temperatures drop to freezing. While their fur does help to keep them warm, it provides little help in freezing temperatures.
- If you absolutely cannot bring them inside, make sure they have a warm shelter, plenty of food and fresh water so it does not freeze.
- If your pet looks like it has any symptoms resembling frostbite or hypothermia, call your vet.
Pipes
- Turn off the sprinkler system shut-off valve. Most residential devices have two shut-off valves. These are typically covered in blue on the valve handles and located before and after the sprinkler system backflow device. A diagram is shown below.
- Release the water pressure from the bleeder valves. The bleeder valves are usually located under the top of the backflow device. If the water does not stop flowing you may have not shut the valves off completely.
- Leave the smaller bleeder valve open, this will let any remaining water in the line expand without breaking the device. Insulate your backflow device. Most hardware/home services stores carry backflow insulation supplies.
- Make sure to cover all your exposed pipes with a cover. You can also cover your pipes with towels, duct tape or another adhesive strip as long as they are wrapped tightly.
- You can also open up the cabinets to let warm air circulate throughout your home. Just make sure any harmful chemicals are out of reach for children and pets.
Plants
- When cold weather hits, it’s a good idea to bring in all of your outdoor plants.
- If you can’t bring in the plant, cover it with a blanket to make sure they do not die.
Other Tips
- Don’t forget to make sure your car is okay for the freezing temperatures. Check your anti-freeze and your batteries. Also make sure to check your tire pressure and the tread.
- Speaking of cars, make sure when you are on the road that you are mindful parts of the roads may be frozen, particularly bridges. Do not speed and never slam on the brakes.
- Make sure if you use a generator, it is outdoors. Do not use a generator inside, including in your garage.
Stage 2 of the Drought Contingency Plan
NHCRWA implements Stage 2 of the Drought Contingency Plan
The City of Houston (COH), the primary source of water for the North Harris County Regional Water Authority (Authority), has entered stage two of their Drought Contingency Plan, effective on August 27, 2023. The COH’s drought response calls for mandatory water conservations efforts to reduce water use, that will reduce the daily volume of water delivered. The Houston Public Works Release can be found under https://cityofhouston.news/stagetwodrought/ .
As required by the Authority’s Drought Contingency Plan, the Authority must enter Stage 2 of our Drought Contingency Plan, when the COH enters into Stage 2 water shortage of their Drought Contingency Plan. The Authority’s Drought Contingency Plan requires that any customer receiving water from the Authority or well owner whose well is included under the Authority’s Harris-Galveston Subsidence District aggregate water well permit:
- Repair detectible water leaks within 72 hours of discovery;
- Utilize water conservation measures such as displacement bags, low-flow shower heads and leak detection tablets. Additional water conservation tips can be found at www.irrygator.com;
- Limit outdoor irrigation to the hours 7:00 p.m. and 5:00 a.m. of the following day on no more than two (2) days per week, in conformity with the following schedule (no watering on Mondays):
- Sundays and Thursdays for single-family residential customers with even-numbered street addresses
- Saturdays and Wednesdays for single-family residential customers with odd-numbered street addresses; and
- Tuesdays and Fridays for all other customers
Compliance with the above requirements is mandatory.