Chloramine Conversion FAQs

What is chloramine?
Chloramine is a disinfectant used in drinking water to remove bacteria and viruses. It consists of chlorine and ammonia.

2. Why is Harris County Municipal Utility District No. 168 converting from free chlorine to chloramine?
Since HC MUD 168 lies within the North Harris County Regional Water Authority (NHCRWA), we are mandated by the State Legislature to accept and use surface water from the NHCRWA when it is offered. By using chloraminated surface water, we will help reduce the ground subsidence caused by water pumped from water wells in Galveston and Harris Counties.


3. When will the conversion occur?
The conversion will take place on December 1st, and it will take four to five days for the entire water system to change to chloramine disinfection.

4. Is chloraminated water safe?
Yes, water is safe for people and animals to: drink, cook with, bathe in, water the garden, and for all other general uses.

5. What types of special precautions should kidney dialysis patients take?
Kidney dialysis patients should contact their physician or local kidney dialysis center for guidance on modifications to dialysis machines and procedures.

6. Should I take any precautions with an aquarium?
Chloramine can be removed from water with inexpensive water system carbon filters. These products are readily available at most pet supply stores.


7. Will pool owners need to treat chloraminated water differently?
As with free chlorine water, pool owners will need to maintain the same chlorine residual as before to prevent algae and bacterial growth. Pool supply stores can provide pool owners with more information.


8. Are there other Texas cities that use chloramines?
Yes, Houston, Austin, Dallas, and Fort-Worth have been using chloramines as part of their water treatment process for decades.


9. Where can I get more information?

If you have any questions, contact the Inframark Customer Service team at:

(832) 467-1599
CustomerService@Inframark.com
Mon-Fri 8:00 AM – 5:00PM

By |2025-10-16T22:18:26-05:00October 16th, 2025|Latest News|

Hurricane Season Waste Guidelines

🌪️ Hurricane Season is Here – Stay Safe & Follow Waste Guidelines

As we enter peak hurricane season, your safety is our top priority. Please review the following waste collection guidelines to help us serve you efficiently after a storm:

🗑️ First Week After the Storm

  • Priority Collection: We focus on removing perishable waste (e.g., spoiled food) due to power outages.
  • Regular Trash Pickup: Resumes as conditions allow.
  • Lawn Waste: Temporarily suspended during the emergency phase.

🌿 After the Emergency Phase

  • Grass Clippings: Use clear or brown paper bags (recommended, not required).
  • Household Trash: Use white bags (recommended, not required).
  • Important: Keep all bags separate from storm debris. (recommended to be in black bags)

🌳 What Counts as Storm Debris?

Storm debris includes materials from hurricanes, floods, or windstorms, such as:

  • Fallen trees, branches, and leaves
  • Damaged fences, roofing, or water-damaged household items

🚧 How to Prepare Storm Debris

  • Place storm debris at the curb, separate from regular trash.
  • Refer to the diagram (see picture) for proper placement.

⚠️ Important Reminders

  • Storm debris and construction/remodeling waste are not included in standard trash service.
  • For full details, visit: www.best-trash.com

Thank you for your cooperation. Stay safe and prepared this hurricane season!

By |2025-06-09T16:56:23-05:00June 9th, 2025|Latest News|

Smart Meters

Harris County Municipal Utility District No. 168 recently completed an initiative to convert the District to smart meters, partnering with Environmental Development Partners (EDP) to bring these devices to the District. Smart meters and related technologies are great tools for water conservation, and greatly improve our water system’s operational efficiency.

The District’s goals are lowering water loss due to leaks, visibility of water usage trends, and immediate reporting and handling of problems that may arise.

Residents can sign up for the “EyeOnWater” web service to monitor water usage as well as receive alerts of potential leaks.

Residents are urged to view provided information and instructional videos by going to:

www.MUD168.org/SM

For sign-up questions you may contact the District’s Operator, EDP, at (832) 467-1599, M-F 8AM-5PM

By |2019-09-05T16:19:25-05:00August 31st, 2019|Latest News|
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