Chloramine Conversion FAQs
What is chloramine?
Chloramine is a disinfectant used in drinking water to remove bacteria and viruses. It consists of chlorine and ammonia.
2. Why is Harris County Municipal Utility District No. 168 converting from free chlorine to chloramine?
Since HC MUD 168 lies within the North Harris County Regional Water Authority (NHCRWA), we are mandated by the State Legislature to accept and use surface water from the NHCRWA when it is offered. By using chloraminated surface water, we will help reduce the ground subsidence caused by water pumped from water wells in Galveston and Harris Counties.
3. When will the conversion occur?
The conversion will take place on December 1st, and it will take four to five days for the entire water system to change to chloramine disinfection.
4. Is chloraminated water safe?
Yes, water is safe for people and animals to: drink, cook with, bathe in, water the garden, and for all other general uses.
5. What types of special precautions should kidney dialysis patients take?
Kidney dialysis patients should contact their physician or local kidney dialysis center for guidance on modifications to dialysis machines and procedures.
6. Should I take any precautions with an aquarium?
Chloramine can be removed from water with inexpensive water system carbon filters. These products are readily available at most pet supply stores.
7. Will pool owners need to treat chloraminated water differently?
As with free chlorine water, pool owners will need to maintain the same chlorine residual as before to prevent algae and bacterial growth. Pool supply stores can provide pool owners with more information.
8. Are there other Texas cities that use chloramines?
Yes, Houston, Austin, Dallas, and Fort-Worth have been using chloramines as part of their water treatment process for decades.
9. Where can I get more information?
If you have any questions, contact the Inframark Customer Service team at:
(832) 467-1599
CustomerService@Inframark.com
Mon-Fri 8:00 AM – 5:00PM


